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Welcome to the DUC
The Design and Usability Center is a global user experience and usability research, evaluation, and design consulting group.
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Welcome to the DUC
The Design and Usability Center is a global user experience and usability research, evaluation, and design consulting group.
User Research
Understand who your users are, what they do, what motivates them, and how those insights can lead to innovative and profitable products.
User-Centered Design
Include user feedback into your design cycle through assessment and testing. Focus on the things that affect what users do, not what they say.
User Testing
Take advantage of our two state-of-the-art usability labs including live streaming, eye tracking, and remote/portable testing options.
UX Strategy
Develop a user experience road map for your organization by establishing key metrics, assessing the competitive landscape, and building a UX team.
Expertise
The staff at the Design and Usability Center are thought leaders in the area of user research, usability, user-centered-design, and user experience.
About the DUC
Latest News and Announcements
- Submissions are now open for the Face of Finance 2013! Submit your presentation, workshop, or panel idea by May 31, 2013.
- Bill Albert was named co-Editor of the Journal of Usability Studies, May, 2013
- Pete McNally is featured in Web Design Challenge: An eCommerce Makeover in eCommerce Bytes, May, 2013
- Fiona Tranquada will be presenting “Expecting the Unexpected: Preparing for Successful User Research Sessions” at the UXPA Boston Conference on May 29, 2013.
- Fiona Tranquada will be running a tutorial called “Moderator’s Survival Guide: Techniques for Handling Common, Tricky, and Sticky Situations During User Research” at the 2013 UXPAi Conference on July 9, 2013.
- Bill Gribbons was featured in Experts Debate Whether to Embrace or Ignore Disruptive Technology in the Boston Business Journal, March, 2013
- Emerging Technologies are Creating New Ethical Challenges for UX Designers by Bill Gribbons in GIGaom, March, 2013
- Check out The Four Waves of User Centered Design in UX Magazine by Bill Gribbons, January, 2013
- Bill Gribbons was quoted in a ComputerWorld article "Walmart, Jobs, and the Rise of Self-Service Checkout Tech", January, 2013
- The DUC was involved in the research and design of the Centers for Medicare and Medicaid Services Nursing Home Compare Website. The website was featured in the New York Times, September, 2012
- Check out a new video on how Bentley DUC uses eye tracking with an iPad
