Design and Usability Center | Bentley University Design and Usability Center

Welcome to the DUC

The Design and Usability Center is a global user experience and usability research, evaluation, and design consulting group.

Welcome to the DUC

The Design and Usability Center is a global user experience and usability research, evaluation, and design consulting group.
User Research

Understand who your users are, what they do, what motivates them, and how those insights can lead to innovative and profitable products.
User-Centered Design

Include user feedback into your design cycle through assessment and testing. Focus on the things that affect what users do, not what they say.
User Testing

Take advantage of our two state-of-the-art usability labs including live streaming, eye tracking, and remote/portable testing options.
UX Strategy

Develop a user experience road map for your organization by establishing key metrics, assessing the competitive landscape, and building a UX team.
Expertise

The staff at the Design and Usability Center are thought leaders in the area of user research, usability, user-centered-design, and user experience.

The DUC is hosting Face of Finance Conference: Designing Usable Financial Systems, October 24, 2012
Bill Albert is presenting Essential Tools for Finding and Fixing Customer Experience Problems, Forrester Customer Experience Forum, June 26, 2012
Bill Albert will be presenting How Quick are we to Judge? A Case Study of Trust and Website Design at the New York Technology Council, June 6, 2012
The DUC is hosting the New England Human Factors and Ergonomic Society May Meeting, May 31, 2012
The DUC is now offering a 4-day course on A Human Factors and Usability Framework for Medical Device Desig
The DUC staff is growing - we are looking to hire a Usability Consultant, applications due June 8, 2012
You can now follow the DUC on Twitter @BentleyDUC and LinkedIn