The Design and Usability Center (DUC) offers one of the most sophisticated usability testing facilities in the United States. The center's two state-of-the-art testing labs are ideal for usability testing, focus groups, and field research. In addition, the DUC offers a full range of eye tracking services.
Our usability labs allow observers to watch participants interacting with the design, including their clicks/mouse movements, eye movements, and facial expressions. Our smaller lab seats five observers, and larger accomodates 24+ observers. Both labs are equipped with one-way mirrors.
All of our usability sessions and focus groups are streamed live via a secure network. Observers only need access to the Internet and Windows Media Player to watch and listen.
Both usability labs feature multiple camera angles to capture the most appropriate face and screen views. The audio-visual components of the labs were designed by a team of audio, lighting and acoustical engineers to ensure the highest quality recordings of test sessions.
The DUC utilizes both a document and overhead camera for capturing how participants are interacting with various physical products such as mobile phones, medical devices, and consumer electronics.
For test participants that are unable to travel to the center we offer remote usability testing through web conferencing tools. This allows us to moderate sessions with participants in any part of the world. These sessions are also broadcast and recorded for observers.